Airport reports record-breaking year

Hospitality

Feb 9

Written By Staff

Gerald R. Ford International Airport announced it once again surpassed its previous annual passenger record, with 4,303,696 guests choosing to fly through the Airport in 2025.

"We are proud to serve as a launchpad to the world for our community and welcome guests to West Michigan with world class service," said Tory Richardson, President and CEO, Gerald R. Ford International Airport. "The consistent growth we've seen over the past several years shows not only West Michiganders are on the move, but our region is a growing destination."

In 2024, the Airport surpassed four million passengers for the first time.

The Airport has continued to develop and improve amenities over the past few years, aimed at elevating the passenger experience. In June, The Club GRR opened, offering a premium experience for passengers with all-inclusive food and beverage service. Located in a private second-floor space on Concourse A, the lounge includes furnishings by MillerKnoll, quiet zones, restrooms, and productivity areas with expansive airfield views.

"Our team and partners are critical in the success we've seen. I thank them for their tireless work to create the best experience possible for everyone who flies through the Ford International Airport," Richardson said. "I also thank our community – it's your strong support that has allowed us to continue to grow and exceed our expectations."

In 2024, the Airport also opened its Sensory Room, providing a therapeutic setting that helps individuals feel comfortable in their surroundings. The space is designed to minimize overstimulation and to provide a calm, inclusive environment for individuals of all ages with cognitive and developmental disabilities.

Additional capital improvement projects underway include the Terminal Enhancement Project, which will add ticketing space and improve baggage management, along with Michigan's first consolidated rental car facility, or ConRAC.

The Gerald R. Ford International Airport Authority operates and manages the Airport with more than 100 team members who are responsible for the infrastructure and maintenance of facilities. Additionally, more than 1,300 team members from eight airlines, food and beverage providers, maintenance facilities, and several other partners come together to offer air service and amenities to guests.

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